Yes! We provide complimentary pick-up and delivery from your home or office within about 15 miles of our service center in Rockville. For more information on Roda service, check out our How it Works page. 

We offer an additional rescue service where our valet can assist with a jumpstart or tire fix, or can help arrange a tow. Just call if it’s an emergency, or mention the need to add a rescue when you book.

Our prices are the same whether you take advantage of our free valet service or bring your car to us yourself. We offer below-market prices on standard maintenance like oil changes and competitive rates on all major repairs (importantly, with transparency and pre-approval on all repairs!). 

Here are more details on pricing.

Routine maintenance such as oil changes or alignments are typically same day services if we have your car at the shop by noon. If more complicated repairs require additional time, your Client Experience Manager (CEM)  will be in touch with details around the work needed and estimated timing. As always, you choose how to proceed. We will always work to fit your schedule so let us know if you have any specific times when you need your vehicle back.

We serve DC and the entire DMV within a radius of about 15 miles from our service center in Rockville, MD. Not sure if you’re close enough? Schedule an appointment or give us a call and we’ll do our best to make it work. Remember, we'll also pick up at your office or another location outside your home if you arrange for pick-up at another location that is within our standard service area.

Yes. The Roda Guarantee that comes with all our work covers you for 12 months or 12,000 miles.

Your car will be serviced by Roda's own technicians, all of whom are expertly trained and experienced.

This depends on the work required, often we may refer you to a dealership if they have a direct relationship with the manufacturer.

Not currently, but we’re happy to make suggestions for your area if we’re able.

If you have any allergy concerns or detail requests, just let us know prior to your appointment! We do not use fragrance to clean your vehicle unless you are having an odor removal completed.

In the unlikely event that your vehicle is damaged while in our possession, we’ll fix it. We take images of your car before taking it into the shop to help identify any issues. Our drivers, technicians, and overall business are insured.

Unfortunately, we are unable to use client-provided parts. We're happy to use manufacturer or high quality aftermarket parts based on your preference.

Roda accepts Visa, Mastercard and Amex as forms of payment. We do not accept cash. 

Initial diagnosis is complimentary with maintenance and repair service. You’re always in the driver’s seat: If you decide to not proceed with any service during your visit, you will be charged a $100 diagnosis fee for our professional evaluation and time. (Just getting a detail? This doesn't apply to you!)

If we tow your vehicle to the Roda shop and you decide not to move forward with any repairs, you can opt to have your vehicle returned with Roda's tow truck for $75, you can find your own tow, or you can agree to pay a $35 per day storage fee. 

We'll never charge you if nothing is wrong with your car, even if we have performed an initial diagnosis and/or tow. Learn more about our Diagnosis and Towing Policy here.

We get it: Schedules change. To ensure we can continue to provide reliable service for all our clients, we ask that you please notify us 24 hours in advance if you need to cancel to avoid a $50 cancellation fee.

Booking a same-day appointment? If your plans change, let us know as soon as possible so we can help you rebook to avoid a cancellation fee. View our Cancellation Policy.

We love simplifying your car care for a great value. We’ll gladly price-match your service if…

• It’s an identical service,
• The parts quality is the same, and
• You can provide proof of a legitimate price or estimate within the DMV within the past 90 days

Note: If we’re not able to verify the lower price, we may decline the request.